You’ve probably heard it said before – we do business with those who we know, like and trust. Think about your own buying habits.
Think about those who you still do business with, and refer.
There is a reason and it usually comes down to the relationship you have with that person or business. And, maybe the way they make you feel as a client.
What experience do your clients have when doing business with you?
What experience do they have after the sale?
How do you follow up and stay top of mind?
Do you have a system in place to become known as the “go to” person in your niche?
It’s time to put the “relationship” back into business. When we build genuine relationships with our ideal client, business becomes more authentic and plentiful.
So do leads and referrals.
A strong part of any relationship building campaign consists of both online and offline methods.
From the first time you meet someone, start building that relationship.
Get their contact details. Add them to your database. Send them a quick text, email and an old fashion greeting card that says nice to meet you.
Have a goal to add value to them in the form of appreciation and education.
No one cares how much you know until they know how much you care.
Use the story of you and your business to show how much you care. Incorporate this into the culture of your business.
How well are you connected to your current customers?
Are you waiting for them to call you?
Here are the most common questions asked about building a business; a database; client retention; why customers leave and getting more referrals –
How do I meet and add people to my database of potential Clients, Customers, Team Partners and Referral Partners?
I seem to struggle with how to thank my customers, clients and referrals. What’s a good solution?
How do I use Social Media to create a stronger, more solid relationship more quickly?
How do I create consistent follow up and contact throughout the year, so my business stays top of mind?
Did you know that most people leave and do business with someone else because of a perceived feeling of indifference? In fact, over 67% of people cite this as the reason they change services. How do I prevent this?
How do I create more customer loyalty, and raving fans?
After a networking event, I come home with a stack of cards, and then have no idea what to do to turn these contacts into more than a one time casual conversation. What’s the solution?
How do I create more of a referral based business?
How do I become the “Go To” person in my business niche? The person my center of influence automatically thinks of and refers when the subject of my type of business comes up?
Would you like to know more about the system and process I use to answer all of these questions?
Grab my guide below –